SHIPPING:

At Born to Thread everything is made in house by myself,  a one-woman badass boss making sure everything runs smoothly so times can vary but it will be so worth the wait.

Made to order:  I’m here to make you look stylish so making my leathers take time, from ordering the leather into making it up.  Jackets will be sent 10 to 14 days from placing your order

Accessories: Now these don’t take quite as long so they will be made and sent out 5-7 days from placing your order.

Bespoke:  As this is such a unique service bespoke pieces will take anywhere from 6 to 8 week but I’ll contact you via email throughout the whole process to keep you updated – so don’t worry about that one.

Royal Mail is my main got to venue to ship all orders out.

UK Shipping

I have 3 different shipping speeds

  • First Class Signed For – usually next day
  • First Class – 1-2 days
  • Second class – 2 – 3 days

Times may vary due to current situations

It’s your choice how you would like your parcel to arrive just remember that if you pick First Class Signed For then the postie is going to need your autograph.

Tracking codes will be sent to you via email and you can track your package here  https://www.royalmail.com/track-your-item#/

Worldwide shipping

I do ship internationally with Royal Mail – hell yeah!

  • Europe – 5-7 days
  • USA –  10-14 days
  • Canada – 10 – 14 days
  • Australia – 10 – 14 days
  • New Zealand – 10 – 14 days
  • Rest of the world – 10 – 14 days

Times can vary especially on those special times of the year like Christmas.  As a small business, it’s the buyer’s responsibility to pay any customs, duties and taxes levied by the buyer’s country.

Need an urgent order for a special badass event? Then drop me a message as I will do my best to fulfil your request.

Once your order has left my workroom it’s out of my hands but delays can happen. If you order hasn’t arrived within the timescale then stay cool and drop me a message through my contact form here and I’ll resolve it with you.

Packaging

Recycling is the way forward and I’ve worked hard to do this for you, everything from my boxes, bags, postcards and tissue paper is all recyclable.   

Returns Policy:

I’m all for making you feel confident in your clothing, and everything I make is by hand.

Unfortunately, I don’t offer returns on made to order pieces and bespoke, I can’t resell the piece on to someone else cause it’s made for your badass self!

I want you to be 100% happy with what you order so remember to double-check those measurements first rebels.

If your order doesn’t fit then let me know within 72 hours and I’ll be happy to rework that special piece for you totally free. It will be returned to you within 10- 12 working days but be cool and return just how you received them that include tags.

Drop me that message here to get it fitting properly.

I’d love to offer free returns but as a one women business at the moment it’s not possible.

Klarna Payments:

Paying via Klarna:

Please click this link to read Klarna terms and conditions