GDPR – Privacy Policy

At Born To Thread, I am committed to maintaining the trust and confidence of our visitors to our website. In particular, I want you to know that Born To Thread is not in the business of selling customers data to other companies and businesses for marketing purposes. In this Privacy Policy I have lots of detailed information on when and why I collect your personal information, how I use it and how I keep it secure.
Cookies
Some cookies collect information about browsing and purchasing behavior when you access this website via the same computer or device. This includes information about pages viewed, products purchased and your journey around a website. I do not use cookies to collect or record information on your name, address or other contact details. You do have an option to disable cookies, but this may not make the website work properly.

Google analytics

All I use google analytics for is to see visitor behavior patterns and standard log information. I do this to find things out such as the number of visitors to the various parts of my site. This information is only processed in a way which does not identify anyone.

Data Storage

When purchasing a product from Born To Thread your name, address data, email and contact number will be stored in my website system – WordPress. Your payment details are never stored here.
I make sure all customer data is stored securely and only one other person has access to my site and that is to fix and technical faults when the website isn’t running properly.
Payment details:
When you place an order with me you will pay via PayPal, the only payment details I see is how much you have spent and where to ship to. I have no access to anything else, please check PayPal’s Privacy policy’s.

I do keep paper copies of your orders to help with shipping and to keep as records for my accounts, these include name, address, email address, what and when your ordered and how much.
These records are only kept for 7 years then I dispose of them through a paper shredder and recycled carefully.

Who I share my information with:

Shipping: All my items are posted with Royal Mail, they will use your name and address to get your package safely to you. Royal Mail do have GDPR policies set in place.

Social media:
I use Instagram, Facebook and Twitter for my business and the only time I will use your data on there is when you use my hashtag to share pictures and to retweet and pictures I have been tagged in.
I do ask permission first and always give credit.

You are entitled to view, amend or delete the personal information that I hold.
Just drop me an email at hello@borntothread.co.uk and I will delete all the information off my system.
Unfortunately, I can’t delete your purchase history as I this to help with my business accounts.

Written on 25th May 2018 by Born To Thread and will be reviewed regular.

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